Privacy Policy
Last Updated: 21 November 2025
1. Introduction
Outsmart Insights Limited (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our websites, services, or interact with our community platform, ‘Associates.’ It also explains your rights under UK and EU data protection laws, as well as applicable privacy laws for users in other countries.
If you have any questions about this policy or your personal data, contact us at associates@outsmartinsight.com.
2. Who We Are
Outsmart Insights Limited is a company incorporated in the UK, headquartered in London. We are the data controller, meaning we decide how and why personal data is processed.
This notice applies to outsmartinsight.com and all websites that we operate and all services we provide (“our websites and services”).
3. Principles of Data Protection
We process personal data according to the following principles:
- Lawfully, fairly, and transparently.
- Collected only for specified, explicit purposes.
- Adequate, relevant, and limited to what is necessary.
- Accurate and kept up to date.
- Retained only as long as necessary.
- Securely protected against unauthorised access or disclosure.
4. What Personal Data We Collect
We may collect the following:
Information you provide directly:
- Contact details (name, email, phone, address)
- Professional information (CV, qualifications, work history)
- Community activity (forum posts, comments, feedback)
- Support or inquiry details
Information collected automatically:
- IP address, device information, browser type
- Usage data (pages visited, clicks, session duration)
- Cookies and tracking data
Information from third parties:
- Publicly available profiles (e.g., LinkedIn)
- Partner-provided data to improve matching and services
Special Category Data (Sensitive):
- Passport, National ID, or other identifiers
- Data required to confirm legal right to work or access high-security sites
5. How We Use Your Data
We process your personal data for:
Operational purposes:
- Verifying identity and legal right to work
- Administering contracts and payments
- Complying with legal obligations (e.g., tax)
- Fraud prevention and security
Where required to comply with legal obligations, prevent fraud, or verify eligibility to provide services, we may use trusted third-party identity verification providers to verify your identity. These providers act as data processors on our behalf and process your personal data only in accordance with our instructions.
Service improvement and communication:
- Responding to inquiries or support requests
- Sending operational updates and requested information
- Personalising content and improving services
- Conducting research, surveys, and analytics
Personal sensitive data usage:
- Only processed with your explicit consent or as legally required
- Examples: verifying eligibility for assignments or high-security access
Legal basis for processing:
- Contractual necessity
- Compliance with legal obligations
- Legitimate interests, balanced against your rights
- Consent where applicable
6. Sharing Your Data
We may share your personal data with:
- Service providers (IT, analytics, payroll, communications)
- Regulators, law enforcement, or courts as required by law
- Business partners or buyers in connection with mergers or sales
- Other parties with your consent
This may include specialist third-party providers that support identity verification, compliance, fraud prevention, or right-to-work checks.
International transfers:
Your personal data may be transferred to and processed in countries outside the United Kingdom. If we do, you can expect a similar degree of protection in respect of your personal information.
7. International Users
Outsmart Insights serves users globally. If you are located outside the UK/EU, your personal data may be transferred to the UK or other countries. We process your data in compliance with applicable laws in your jurisdiction.
Your rights:
- You may request access, correction, deletion, restriction, or portability of your data.
- You may withdraw consent for processing at any time.
- Depending on your country, you may have additional privacy rights under local law.
- To exercise your rights, please contact associates@outsmartinsight.com.
8. Cookies and Tracking
We use cookies to improve website functionality and user experience. You can manage or disable cookies in your browser settings, though some parts of the site may not function properly without them.
9. Data Retention
The length of time we keep your personal data depends on the type of information and whether we have a legitimate business or legal need to retain it (for example, to provide our services, comply with tax, accounting, or other legal obligations). We retain personal data for as long as we have a relationship with you and for any period afterward where it remains necessary for these purposes. Once it is no longer required, we will securely delete or anonymise it.
10. Your Rights
You have the right to:
- Access and receive a copy of your data
- Rectify inaccurate or incomplete data
- Request deletion or restriction of processing
- Object to processing, including direct marketing
- Data portability
- Withdraw consent at any time (without affecting prior processing)
- Lodge a complaint with your local data protection authority or the ICO
We aim to respond within one month.
11. Data Security
We implement technical and organisational measures to protect your data, including:
- Secure storage and encryption
- Limited access to authorised personnel only
- Regular security audits and breach response procedures
In the event of a data breach that poses a high risk, we will notify you and the ICO as required by law.
12. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect data from children.
13. Automated Decision-Making
We do not use automated decision-making or profiling that significantly affects you without explicit consent.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or website notice.
15. Contact Us
For questions, requests, or complaints: